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Adobe Summit 2017

Ameeth Palla

Manager, Customer Care , Adobe

Speaker Bio

Ameeth Palla – Manager, Adobe Experience Manager – Adobe Customer Care
• 16+ years of diverse Enterprise Software Experience as a Developer, Support Engineer, Technical Account Manager and currently as a Manager, leading the AEM Support team for Adobe Customer Care.
• Responsible for optimizing support effort and enhancing customer experience when interacting with AEM Customer Care.
• 3+ years of hands on AEM Customer Care experience working on several complex technical issues for large AEM Sites and Assets implementations.
• 2+ years of AEM TAM experience managing several high profile AEM customer accounts resulting in successful annual renewals.
• Certified AEM Component Developer directly impacting several successful AEM 6.x go-lives and upgrades.

Speaker Sessions