Customers are already voting with their feet – and wallets – against painful experiences. Those arduous travel rituals, purchasing tickets, managing flight reservations, and boarding the aircraft, are all being improved with more efficient and innovative technology solutions. Join David Smith, managing director of Delta Airlines, and Paul Roehrig, chief strategy officer of Cognizant Digital Business, for a fireside chat on best practices, practical insights, and lessons learned from Delta’s own digital journey.
Learn how Delta:
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