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Adobe Summit 2017

S4848 - Build smooth moments for travelers with modern technologies

Session Speakers
Session Description

Customers are already voting with their feet – and wallets – against painful experiences. Those arduous travel rituals, purchasing tickets, managing flight reservations, and boarding the aircraft, are all being improved with more efficient and innovative technology solutions. Join David Smith, managing director of Delta Airlines, and Paul Roehrig, chief strategy officer of Cognizant Digital Business, for a fireside chat on best practices, practical insights, and lessons learned from Delta’s own digital journey.

Learn how Delta:

  • Creates impact moments by making sure that the right content reaches the right traveler at the right time
  • Creates an experience that really matters

By attending this session, your information will be shared with Cognizant.

Additional Information
Customer Experience
Advanced
Business Analyst, Advertiser, Digital Marketer, Content Manager, Campaign Manager, Marketing Executive
n/a
Session
1 hour