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Adobe Summit 2017

Abhijit Ghosh

Manager, Customer Care , Adobe

Speaker Bio

Abhijit Ghosh: Manager, Adobe Campaign – Adobe Customer Care

Abhijit Ghosh has been with Adobe for 8 + years in different capacities. In his previous role he has worked as a “Solutions Consultant” and “TAM" where he was responsible for pre-sales consulting, Technical Account Management, product demonstration, and possess high level of professionalism as a technical point of contact with the customer.

In his current capacity he leads the Campaign Customer Care organization for NA , and is responsible for ensuring Customer success and drive value realization with accounts by ensuring our Customers are technically successful.

Experience:

. Lead Technology engagements within large enterprises and coach technical audiences around Best practices and product knowledge.
. Experienced and seasoned professional around technical account management and Customer Care organizations.
. Seasoned professional in ensuring technical success and optimizing Support experiences by enhancing Customer experience.

Speaker Sessions